Telephone Systems

On Premise or PBX (Private Branch Exchange) is the physical telephone system on site.

It can be maintained on site or remotely depending on set up.

The telephone system can use either Analogue, ISDN or SIP lines, along with a host of desk phones, DECT phones and mobile applications.

We offer upgrades, support and service on existing Samsung OfficeServ telephone systems:

Samsung OfficeServ 7030 – is flexible enough to enable any combination of Samsung’s wired and wireless handsets, IP phones and digital telephones. It also supports the latest SIP service technology. 

Samsung OfficeServ 7100 – is a single, compact platform that links wireless and wire line connections, voice and data – providing connectivity and substantial cost savings from all-in-one technology. 

Samsung OfficeServ 7200 – Impressive synergy of power, versatility, and speed. The OfficeServ 7200 provides businesses with data switching, routing, Power over Ethernet (PoE) and network security in a single solution. 

Samsung OfficeServ 7200s – is flexible and convenient. You can easily add expansion cards to build out the system line by line without having to spend for excess capacity.

Samsung OfficeServ 7400 – Standalone or as the backbone for total solutions, the OfficeServ 7400 features more powerful infrastructure for more dynamic applications. 

Samsung SCMC – The SCM Compact solution is designed to cost effectively and efficiently solve mobility management challenges, while helping businesses become more agile, improve operational efficiencies and enhance customer satisfaction.

All of these can be customised to fit any business model and can be upgraded to take SIP Trunks.

Our telephone system portfolio includes Ericsson-LG.


There are two main type of models in their iPECS range:

EMG80 – iPECS eMG80 adopts VoIP technology running as an optimised IP/TDM hybrid switching platform. This gives the ability to communicate seamlessly over IP networks and delivers advantages over existing hybrid technologies by providing SMEs with efficient and productive applications using iPECS eMG80 in a simple and cost-effective manner.

iPECS UCP100 – iPECS UCP is Ericsson-LG Enterprise’s unified communications platform designed to meet SME and Enterprise communications needs. As a ground breaking innovative platform, iPECS UCP provides out of box UC & Mobility solutions and can be scalable for premium.

We supply, service and support telephone systems in the South West including (but not exclusive to):

Bristol, Bath, Keynsham, Trowbridge, Warminster, Salisbury, Melksham, Devizes, Chippenham, Marlborough, Swindon, Cirencester, Cheltenham, Gloucester, Stroud, Frome, Midsomer Norton, Radstock, Cheddar, Exeter, Tiverton, Newport, Cardiff, Pontypool, Cwmbran, Abergaveny, Weston Super Mare, Clevedon, Yate, Portishead, Burnham-on-Sea, Highbridge, Bridgewater, Taunton, Yeovil, Shaftesbury, Wincanton, Shepton Mallet, Westbury, Avonmouth, Ross-on-Wye, Monmouth and Caldicot

Protel Terms and Conditions of Sale for Telephone Systems


Please contact our office on 01179864777 

To book an appointment for a complete telephone system overview.

Protel Communications

Raleigh House
The Wellsway
Bristol BS31 1HS

Bristol Head Office -
0117 9864777
Bath Office -
01225 617 771
Cardiff Office -
02920 021336


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Protel Communications

Raleigh House
The Wellsway
Bristol BS31 1HS