About us

Since 1988, Protel Communications has been supplying, installing and maintaining cost-effective communication solutions and networks for small, medium and large businesses, across a range of industries.

About Protel Communications

Based in Keynsham, between Bath and Bristol, we support our local business community here in the South West and some further afield.

If your traditional on premise or web-based telephone system needs upgrading, we’re more than happy to talk through your options.

Relocation, refurbishments and new build projects are another element of our business which includes:

  • De-commissioning/reinstallation of all telephone equipment
  • Liaising with line and service providers – with a dedicated account manager
  • Installation of structured network cabling for example: Cat 5e, Cat 6 and Fibre Optics
  • Provision of a Protel engineer on site before, during and after relocation to ensure continuity of service

You will find we are easy to do business with, we aim to make things as straightforward as possible – and there’s always someone to talk to if you or your client needs help or advice.

Our number one priority is to make sure you are completely happy with your business solution. Then, after that, we make sure we’re always on hand to offer any on-going support or maintenance you need, including changes to your system and future upgrades. What’s more, all installations come complete with a comprehensive warranty.

Every engineer is fully trained, accredited and holds an enhanced security checked status. This means that all our customers receive the same fast, reliable service for ongoing maintenance and support.

Meet the team

Ian Wollacott

Ian Wollacott

Over 30 years’ experience in the telecommunications industry Ian has been leading the team since the late 90s. Knowledgeable and approachable, Ian is on hand to assist the team and customers alike. Outside of work Ian is a big Bath Rugby fan and helped with the Foundation on various projects across Bath.
 
Scott Royal

Scott Royal

Uses his experience of engineering to help train and develop other engineers. Over 20 years in the industry, if it rings, buzzes or can be programmed, then Scott will be able to help. You will often find him unwinding in his free time on a river or lake as he’s a keen fisherman.
Marie Mansell

Marie Mansell

 
Over 20 years as office manager, Marie ensures that everything runs smoothly. She brings a cool head to operations internally at Protel and also assists with questions into the office. In her spare time, she volunteers with a Saltford based community group.
Lance Witcombe

Lance Witcombe

 
Lance joined the team in 2018 and comes with an extensive background in telecommunications of over 20 years. You’ll be likely to meet Lance out on an appointment to assist with your business communications solution. In his spare time, you’ll either find him at the rugby or out on his motorbike.
 
Gary Bricker

Gary Bricker

Gary likes nothing more than getting involved with large infrastructure projects and working with site managers. Extremely knowledgeable when helping clients on the initial surveys or a new or existing build. Bristol Rovers is his passion on his time off so you’ll find him at the Memorial Stadium every other Saturday.
Lee James

Lee James

 
Installing and maintaining a multitude of solutions for over 10 years, Lee has helpful suggestions to get the best out of your telephony. Always on hand to attend site and answer questions however big or small. He runs a Karate club in Cardiff every week and has encouraged students of all ages to stay fit and healthy.
Nathan Parsons

Nathan Parsons

Keen to turn his hand at all projects, Nathan is another experienced member of the team. He takes the lead on audio visual projects and helps trains clients to get more out of their communications solutions. Music is a passion of his, the louder the better.
Jack Showering

Jack Showering

 
A successful graduate from our training scheme Jack is the youngest member of the team. He always takes the opportunity to learn from his colleagues and helps maintain all of our telephony solutions for clients. Outside of communications Jack is a keen guitar player.
Mark Tanner

Mark Tanner

Initially joining Protel, in 2017, on the customer service side of the team Mark has quickly progressed into consulting. He brings a fresh look to telecommunications and he is mainly office based to assist with questions and requests. Table Tennis is his main passion away from communications and he founded Keynsham TTC.
Jo Pearson

Jo Pearson

 
Jo is one of the first voices you’ll hear if you call in and is keen to assist. She has over 15 years of experience in administration she also looks after our social media and marketing. Creativity also crosses over to her own family business Flo & Jo’s creative crafts.
 

Protel Communications

Raleigh House
The Wellsway
Keynsham
Bristol BS31 1HS

Bristol Head Office -
0117 9864777
Bath Office - 01225 617 771
Cardiff Office - 02920 021336

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Find us

Protel Communications

Raleigh House
The Wellsway
Keynsham
Bristol BS31 1HS